Launching your store is the final step in making it live and accessible to your customers. This involves setting up a DNS record with your domain provider to connect your custom store URL to Mash Commerce Cloud™. Don’t worry if this sounds technical—we’ll guide you through it step by step.
What is DNS and Why Does It Matter?
DNS, or Domain Name System, is like the internet’s address book. It connects your domain name (e.g., store.yourdomain.com) to your store hosted on Mash Commerce Cloud™. Setting up your DNS ensures that customers who type in your store URL are directed to the right place.
Steps to Set Up Your DNS and Launch Your Store
Log in to Your Domain Provider
Go to your domain provider’s website (e.g., GoDaddy, Namecheap, Google Domains) and log in to your account.
Navigate to DNS Settings
Look for a section called DNS Management, DNS Settings, or Domain Management in your dashboard.
This is where you can add and edit DNS records for your domain.
Add a CNAME Record
Find the option to Add a New Record (or similar).
Select CNAME as the record type.
Enter the following information:
Host/Name: This is the subdomain you want to use, like
store. If you want your store URL to bestore.yourdomain.com, enterstorehere.Points to/Target: Enter the store URL provided by Mash Commerce Cloud™, such as
yourstore.mashcommerce.com.TTL (Time to Live): Use the default value provided by your domain provider (typically 1 hour).
Save Your Changes
Click Save or Apply Changes to finalize the CNAME record. Your domain provider may confirm that the record has been added successfully.
Wait for DNS Propagation
DNS changes can take some time to update across the internet. This process, called DNS propagation, usually takes a few hours but may take up to 24-48 hours.
Test Your Store URL
Once the DNS changes have propagated, visit your custom store URL (e.g.,
store.yourdomain.com) in a browser to ensure it’s working correctly.
Common Questions About DNS Setup
Q: What if I don’t know who my domain provider is?
A: If you’re unsure, check your email records for domain registration details or use a tool like WHOIS lookup to find out.
Q: What happens if I make a mistake?
A: DNS changes are reversible! You can edit or delete records in your domain provider’s dashboard if needed. Contact your domain provider’s support team for help.
Q: Can Mash Commerce Cloud™ help me with this?
A: Yes, our support team can guide you if you encounter issues. Reach out at [email protected].
Why This Step is Crucial
Setting up DNS ensures that your store URL directs customers to your Mash Commerce Cloud™ storefront seamlessly. A correctly configured DNS improves customer trust by giving them a branded and professional shopping experience.
Next Steps
Test your URL and verify that your store is live.
Start driving traffic to your store by creating a marketing campaign. See Launching a Marketing Campaign.